Privacy Policy
1. Information We Collect
We may collect:
- Personal details: name, email, phone number, billing/shipping address.
- Order information: products purchased, preferences, and transaction history.
- Website data: IP address, browser, device type, and pages visited (via cookies).
This helps us personalize your experience and ensure smooth order processing.
2. How We Use Your Information
Your data helps us:
- Process & deliver orders quickly and securely.
- Communicate with you about purchases, updates, or support.
- Improve our website and customer experience.
- Share offers & updates (only if you choose to opt in).
3. Sharing Your Information
We share only what’s necessary with trusted partners:
- Artisans, so your jewelry can be crafted and shipped.
- Shipping & logistics providers, to deliver your order.
- Payment processors, to handle secure transactions.
We never sell or rent your information to third parties.
4. International Data Transfers
Since we collaborate with artisans worldwide, your information may be stored or processed outside your country. We ensure it is always handled in line with applicable privacy laws.
5. Cookies & Tracking
Our website uses cookies to:
- Remember your preferences.
- Improve browsing and performance.
- Provide personalized recommendations.
You can disable cookies in your browser, but some features may not work properly.
6. Data Retention
We keep your information only as long as needed to:
- Fulfil your orders.
- Meet legal and regulatory requirements.
- Resolve disputes and support customer care.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications anytime.
- Request a copy of the data we hold about you.
To exercise your rights, Contact us.
8. Security
We use encryption, secure servers, and organizational measures to protect your information from unauthorized access, loss, or misuse.
9. Third-Party Links
Our site may include links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Updates to This Policy
We may occasionally update this Privacy Policy. Any changes will be posted here with the latest Effective Date.
11. Contact Us
For any questions about this policy or your data, Contact us.